Shipping Policy

We aim to provide reliable, fast, and transparent shipping.

Order Processing

  • 1–3 business days (excluding weekends/holidays).
  • Orders after 2 PM processed next business day.

Shipping Timeframes

  • Domestic: 2–5 business days.
  • International: 7–14 business days (may vary with customs).

Shipping Rates

  • Calculated at checkout.
  • Free shipping may apply to promotions (check homepage).

Shipment Confirmation & Tracking

Confirmation email with tracking sent after dispatch.

Customs, Duties & Taxes

International customers are responsible for import duties/taxes.

Incorrect Shipping Info

Ensure accuracy; you are responsible for reshipping costs if returned.

Undeliverable or Lost Packages

If marked delivered but not received, contact courier and us within 5 days.

Damaged Packages

Email photos within 3 days; we will assist with claims, replacements, or refunds.

Pre-Orders and Backorders

Pre-orders ship on dates noted; mixed orders ship together unless stated otherwise.